District Manager Loss Prevention NC/SC/GA/TN

Nordstrom in Atlanta, GA

  • Industry: Law Enforcement - Security Officer/Guard
  • Type: Full Time
  • $77,315.00 - 202,480.00
position filled
Job DescriptionJOB SUMMARY:As a key member of Nordstrom Rack District leadership team, you will lead a Loss Prevention team that are owners at heart, responsible for the safety and security of employees, theft prevention, enhancing company profitability, and alignment with company values and business strategy. The District Manager Loss Prevention is the Loss Prevention (LP) subject matter expert at the District level, motivating teams to be customer obsessed, increase sales, improve inventory accuracy and reduce shrink.A day in the life Recruit hire and train best in class Loss Prevention teams in multiple locations. Lead Loss Prevention Managers, and Loss Prevention hourly associates with a diverse mix of styles, perspectives, and experience.Provide valuable mentorship and feedback to build teams with potential for growth responsibility and oversite for all onboarding, training, and compliance of state certification requirements.Develop LP team competency in internal and external investigations, auditing, shortage reduction programs, LP awareness programs and system controls.Forecast and problem solve theft related issues and manage complex projects for shrink improvementConduct training on Loss Prevention policies and procedures to groups of associates including store associates, store managers and other district managers.Manage all district loss prevention expenses (staffing, equipment, new initiatives.) Serve as local liaison and partner for law enforcement, District Attorney Offices, ORCA, Mall Security, external recruiting initiatives, and Loss Prevention colleaguesConduct and manage district internal investigations & dishonest employee interviewsInvestigate external incidents (i.e. burglary, ORC activity and major thefts) develop action plans if needed, Conduct and manage all external apprehension programs and appropriate case documentation in the districtMaintain a safe work environment for all customers and employees by providing safety and emergency preparedness training to store teams and key leaders, ensuring all safety guidelines are being met, and taking action on any safety concerns within the district.Investigate and manage incidents inclusive of major loss, fraud, or safetyDevelop effective partnerships and interact extensively with multiple teams in cross functional areas including District leadership, Store Management, Service Experience, Inventory Accuracy, Risk Team, VIW Team, and Human Resources.Monitor and maintain physical security controls and systems for all assigned locations including CCTV, burglar and fire alarms, electronic article surveillance, access control and emergency systems.Effectively addressing security incidents, including potential and actual work place violence incidents per policy, conducting training of the incident response plans and escalation of high-risk incidents when necessary.Drive, communicate and monitor store participation and provide Loss Prevention awareness on security, safety, shrink reduction initiatives and loss prevention training topics.Review and / or conduct various audits to assess operational compliance with company policies and procedures. Advise and consult with Store Managers and District partners on improving results based on store audits. You own this if you have Ability to manage competing priorities in a fast-paced environmentAbility to identify, investigate, interview and resolve acts of employee dishonestyStrong leadership skills, detail oriented, and a quick decision makerClear and effective written and verbal communication and strong interpersonal skills Demonstrated ability to maintain a high level of confidentialityDemonstrated expertise in developing teams and fosters a player /coach mindsetFlexibility to respond and react to emergency situationsStrong multitasker with proven ability to support an elevated level of store events/initiatives Qualifications:Bachelor s degree in related field preferred or demonstrated experience required5+ years of relevant Loss Prevention leadership experience with diverse employees and customersStrategic, operational, and interpersonal skills demonstrating broad expertise in Loss Prevention management and theft resolutionProficiency in Microsoft Office suite of applications25% travelWe ve got you covered Our employees are our most important asset and that s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:HealthRetirementTime OffMerchandise DiscountLifework / EAP resourcesA few more important points...The job posting highlights the most critical responsibilities and requirements of the job. It s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at . By applying, you agree to our Nordstrom Careers Privacy Policy 2019 Nordstrom, Inc. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.Full time
Associated topics: alarm, canine detection, casino, countermeasure, loss prevention, monitor, protection, security, tsa, university

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