Intern Technical Services, HY

Hydranautics in Mission Viejo, CA

  • Industry: Information Technology - Software Quality Assurance Analyst
  • Type: Full Time
  • Compensation: $110,330.00 - 191,460.00 / Year*
position filled
Hydranautics is a part of the Nitto Group of companies and one of the global leaders in the field of integrated membrane solutions. We offer complete membrane solutions like reverse osmosis, nanofiltration, ultrafiltration and microfiltration for water, waste water and process treatment and applications. Hydranautics membrane-based solutions are currently in use on seven continents throughout the world for diverse applications such as seawater desalination, industrial high-purity water, surface water treatment, waste water treatment and specialty process applications.
POSITION OVERVIEW:

Maintenance and analysis of technical information on membrane products, performance and applications. Provides technical services to customers, including evaluation of returned products. Operates pilot/test units and manufacturing special products.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Assists engineers with technical support to customers regarding Hydranautic s products and systems operation.
  • Maintains technical information on Hydranautic s products (product specifications and product bulletins).
  • Helps to resolve routine customer problems relating to product applications and use.
  • Evaluates product performance and communicates data to engineers.
  • Participates in evaluation of returned elements relative to field operation.
  • Participates in product development and testing.
  • Processes returned goods reports. Assists with operation of product testing equipment and machinery.
  • Writes reports as required
  • Other duties as assigned.
QUALIFICATIONS, SKILLS, EXPERIENCE:
  • Working toward a Bachelor of Science degree in Chemistry, Biology, or Environmental Science.
  • Basic knowledge of water chemistry concepts, fluid flow and water pressure as well as analytical method and technical writing.
  • Strong application of critical thinking skills along with exceptional problem-solving skills.
  • Strong multi-tasking skills, flexibility in responding to rapidly changing, dynamic processes and demands/pressures in a fast-paced environment.
  • Strong ability to verbally communicate across functional organizational groups, provide high level customer service through effective interpersonal skills and conflict resolution.
  • Intermediate Microsoft Office Suite software applications such as Excel, Word, PowerPoint and other enterprise software applications.
  • Must be able to write clear processes, manuals and reports for management review, and present technical information in understandable terms, and respond to questions from groups of customers, employees and/or general public.
  • Ability to work independently as well as in a small and/or large group.
  • Must be detail-oriented with strong follow-through and organizational skills.

We believe diversity is key to our competitive advantage and value the diversity among our employees. We are proud to be an EEO employer.
Associated topics: performance test, prevent, prevention, quality assurance, quality assurance lead, software quality, software quality assurance, software quality engineer, software quality assurance engineer, test engineer

* Estimated salary


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